Muse can now place calls to U.S. businesses — if you pay | TechCrunch

Publisher Open Graph preview · TechCrunch ↗
THE TLDR

The short version

Meta's AI agent Muse can now place calls to U.S. businesses for paid subscribers, enhancing customer service interactions.

Key takeaways

  • Muse's calling feature is available to paid subscribers only.
  • Subscriptions start at $20 monthly for 500 million tokens.
  • AI calls may face challenges with business receptionists.
  • Muse aims to reduce customer frustrations with service calls.

Overall sentiment

Mixed

There's excitement for new functionality, but concerns about AI reception by businesses remain.

AI classification of the article’s tone. Coverage is limited to the features and pricing of Muse's calling capability.

Sources cited by the article

These references were linked or listed by the publisher, then selected for relevance. They are distinct from our original-source citation.