Almost no one uses AI agents to book their Uber, company says | TechCrunch

Publisher Open Graph preview · TechCrunch ↗
THE TLDR

The short version

Uber reported minimal use of AI agents for ride bookings, with only four transactions during peak demand.

Key takeaways

  • Only four rides were booked via AI agents last week.
  • Uber handled 320 million transactions overall.
  • AI-driven food orders were also low at 500 orders.
  • CEO remains optimistic about AI agent potential.

Overall sentiment

Negative

The article highlights disappointing usage statistics for AI agents, suggesting limited traction.

AI classification of the article’s tone. Coverage is limited to statistics and findings presented during Uber's earnings call.

Sources cited by the article

These references were linked or listed by the publisher, then selected for relevance. They are distinct from our original-source citation.